In Progress…
Submitted by admin on March 25, 2009 – 11:23 pmNo Comment
This section is still in progress, however, I found some pretty good stuff from Dr. David Hartl
USE DIFFERENT COMMUNICATION STRATEGIES FOR DIFFERENT PEOPLE AND DIFFERENT SITUATIONS.
Help people get what they need to know in ways that suit their different styles and that are appropriate for different situations. (e.g. Extraverts like meetings; introverts like one-on-one sessions. For people who want “just the facts,” a brief informative announcement may be enough. Others may like to have the mission and values that lie behind a project explained so they can “get a feel” for the situation.
A memo is good for simple transmission of data (schedules, etc.); telephone conferencing may be necessary for interaction and input.) Avoid painting everyone with the same brush when communicating with the organization. Take into account differences in their states of mind, information, personal styles, etc. Especially avoid criticizing the whole organization because of the attitude or performance of only a few. Instead, remind people repeatedly of the goals, encourage them to overcome difficulties, and be generous with news of achievements.
One rule-of-thumb about communication, however, that does apply to all is that positive communication works better than negative communication in empowering others. Keep telling them how good they are!
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